Virgin trains advance ticket refund
Upvote:4
Advance tickets are indeed non-refundable; this should have been made clear when you were sold the ticket. The date and time on an Advance ticket CAN be changed prior to travel (usually for a fee), but not the destination.
However, I echo the confusion of others about why you needed to buy a new ticket — your route from Manchester to Heathrow will likely have taken you via Euston, and while technically you're not allowed to stop short on an advance ticket, there's absolutely no way anyone could tell in this particular case since you would usually exit Euston Station to catch the tube towards Heathrow anyway!
As to why you were sent that email — well, without seeing the actual text of the email I can only imagine it was a mistake on the part of the customer services. They're only human after all. Perhaps if you explain the situation to them as you have done here they'll refund you as a goodwill gesture.
More post
- 📝 Do I need a transit visa in either Amsterdam or Istanbul?
- 📝 Visiting the Vatican around Easter
- 📝 Transiting in the US with multiple carriers on a C1 visa
- 📝 Booking via wotif.com using a US bank account permissibility
- 📝 Is there a way for a visiting family of four to get into an Oktoberfest tent in the late afternoon?
- 📝 Is it more convenient to live in Brussels or in Leuven?
- 📝 Work permit visa for Scotland
- 📝 Australia to west & east coast US: which order is better?
- 📝 What a efficient mobile phone (voice & data) options for a multi country trip
- 📝 At Schengen entry points, is a record kept of visa-free entry?
- 📝 Finding a Tibetan language teacher in Danba, Sichuan, China
- 📝 Do we need a transit visa for Japan if re-checking bags?
- 📝 When is 1st of February 24:00 (EST) time in GMT time in the UK?
- 📝 Can we do online application for US Global Entry while physically not present in USA?
- 📝 Can I check in early, including my bags, when flying British Airways from Singapore?
- 📝 Recheck luggage in Toronto when flying from BWI to Heathrow via Toronto on Air Canada?
- 📝 Is there any museum in Europe about Olympics?
- 📝 Shortcut to Tabor Monastery of the Transfiguration
- 📝 Is there a way to find old passport records via the government?
- 📝 Bringing Kimchi on flight luggage
- 📝 How the US verifies person's citizeship given that US passports are optional?
- 📝 What is the easiest and cheapest way to get a SIM card for a short trip in Mexico?
- 📝 B-1 visa application and SSN from F-1 visa validity
- 📝 Incorrectly spelled name on international flight ticket
- 📝 When to arrive for a NBA game?
- 📝 Thessaloniki to Seattle for August 2023
- 📝 Travel from South Africa to Croatia via Germany
- 📝 Can we travel to India via Frankfurt (transit) with an expired Canadian visa?
- 📝 UK visitor visa question about EEA
- 📝 Handling cash conversions for a short trip to Israel, Jordan and Egypt from India
Source: stackoverflow.com
Search Posts
Related post
- 📝 Virgin trains advance ticket refund
- 📝 Are reservations / advance ticket purchase required for trains in Italy?
- 📝 Refund rules for a confirmed ticket vs non-confirmed ticket booked through Tatkal scheme of Indian railways
- 📝 Refund for cancelling return leg of an itinerary in advance
- 📝 European Regulation for 24 hour ticket refund
- 📝 My £5 advance purchase train ticket was "changed": will they still honor that price and get me there?
- 📝 Do these airline companies offer any refund policies for when the ticket price decreases after I've made my reservation?
- 📝 Can we get full refund on cancellation of ticket if embassy closed down?
- 📝 Trouble with LAN (airline) refund - explanation of ticket fare policy codes
- 📝 Ticket refund for a return ticket from Turkish Airways
- 📝 When booking elsewhere, how do you know what Virgin Australia ticket type you will get?
- 📝 Is a refund for the return leg of a cheap China Airlines ticket possible?
- 📝 City ticket included for German IC trains validity
- 📝 Citilink airline ticket cancellation and refund
- 📝 Can airline cancel part of a multi stop ticket but only offer refund for cancelled part of ticket
- 📝 Can one get a refund for their airplane ticket if their visa is rejected?
- 📝 Is it necessary to book a ferry ticket in advance in September for Greece?
- 📝 Refund of Cable-car Ticket in case of Cancellation on account of Bad Weather
- 📝 Air Canada only giving partial refund on canceled ticket within 24 hours of booking?
- 📝 Using Korail trains in South Korea without advance booking?
- 📝 National Express bus ticket from Luton to Gatwick - booking in advance vs on spot vs train
- 📝 Refund on ticket due to unforeseen hospitalisation?
- 📝 How long does it take Air Canada to refund a ticket cancelled within 24 hours of booking?
- 📝 Booking ETS Platinum class trains more than 24 hours in advance
- 📝 Should I book a train ticket in advance when traveling from Ernakulam Junction to Aleppey?
- 📝 Ticket Price refund for missed connection
- 📝 Ticket refund due to medical condition in transit
- 📝 Implications of giving mobile number to train operating company (UK), especially re Advance ticket booking
- 📝 Is it possible to buy a standby ticket weeks in advance and not choose your destination?
- 📝 Credit Card Ticket Refund