UK car rental: protections against charges for damage, that was pre-existing and renter had no chance to discover at checkout?
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Are there any consumer protection laws/regulations against such charges, in the UK?
The legal aspects are probably a better fit law.stackexchange.com
Chances are, the legal path would be difficult. Read your contract carefully: when you checked out the car you probably signed a statement that you have indeed inspected the car and that you will take full responsibility for any damages or "changes" that occur while you are using the vehicle. These clauses are their for a reason: rental companies hear "oh, that wasn't me" ten times a day.
If it's a reputable company (Avis, Hertz, Enterprise, Europcar, Alamo, Sixt, etc. ) you can probably negotiate your way out of there. Some of the field agents can be overzealous and that just annoys customers and results in bad reviews on tripadvisor and social media.
It's a classical case of "your word against theirs" so you need to establish credibility. Call them up or write. Be polite, reasonable, constructive but firm. Explain what happened and ask for advice on how to proceed. Carefully choose your sentences. "The alleged damage wasn't even visible to the naked eye", "Lighting conditions during check out made it impossible to see the damage", etc. Express that you would be very disappointed with the company, if they were to force you to pay for damage that you didn't do.
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