Being charged for an automatically cancelled reservation in the US
Upvote:0
Regardless of the cancellation policies stated by third party booking agencies/sites like booking.com, Priceline, Hotwire, Trivago, Travlu, Hotels.com, Expedia, and blah-de-blah (there are so many), they do not have real-time, on-going access to the policies of the individual properties for whom they make booking/reservation arrangements.
In other words, booking.com may tell you that the free cancellation period is up to 4 days before your reservation arrival date, but the property itself may have a 24 hour policy, or there may be a local event drawing large crowds, which would necessitate a greater time period for free cancellations.
Never rely on any information that does not come directly from the property itself. The property itself, not a website associated with the property name (i.e., Country Inn & Suites is a Radisson property but many of the individual locations are independently owned and franchise the Country Inn name).
Upvote:2
With Booking.com, you need to always read the fine print.
Pre-payment, cancellation, no-show and fine print
Booking.com cannot likely resolve this. It is best for you to contact the front desk at specific hotel, not the corporate number, and explain the situation. If you are kind and friendly, mostly likely they will be able to resolve it.
One thing I cannot stress enough - extreme politeness, kindness and an appeal for empathy will be far more effective in resolving any travel situation than anything else.
Upvote:3
Contact Booking.com and include the information of them which shows that the booking was cancelled for free.
That was why you did not not take action and they should sort it for you. Many of this kind of cases is misunderstanding somewhere, often between the booking site and the hotel and the site is often good in sorting it.
More post
- 📝 TGV Lyria seat plan: how to interpret it?
- 📝 Wine Tastings in Burgundy
- 📝 With which countries does Canada have reciprocal health agreements?
- 📝 Can I use a UK tourist visa to visit Georgia?
- 📝 Europe working holiday for an Australian
- 📝 Will taking a job at the UN improve my chances of getting a UK visitor visa?
- 📝 Residence Permit, Leaving country well in time: Impact on future travel?
- 📝 Northern lights in Europe in late December
- 📝 Shore pass connecting flight from terminal 2 to terminal 1 at Narita
- 📝 When should one check in to get the best of optionally allocated seats?
- 📝 Mobile phones in luggage at Heathrow
- 📝 What will happen if I overstay in Thailand with an expired passport but get a new passport months later?
- 📝 Searching all scheduled commercial flights
- 📝 Going to the US and Mexico with two different passports
- 📝 Do I need a visa for Italy if I have a Romanian residence permit?
- 📝 Travel to Colombia as a dual Colombian-US citizen: is it ok to use my US passport?
- 📝 Can I receive a parcel in Norway without an address?
- 📝 How do I make sure I'm not awakened during in-flight food service?
- 📝 Cancelled route suddenly resumes
- 📝 Afghan refugee in US traveling to Iran
- 📝 Toll roads in Switzerland
- 📝 UK visa valid date and depart/arriving date
- 📝 Uber or similar in Spain and in general
- 📝 How to get from Geneva Airport to Metabief, Doubs, France by public transport?
- 📝 Tipping etiquette in different countries
- 📝 Buy mobile data in Morocco with Inwi SIM card
- 📝 Weather and clothing for Jungfraujoch, Switzerland
- 📝 How far in advance can I apply for Irish Visa
- 📝 Presenting documents at the US Embassy
- 📝 Travelling with Récépissé de Demande de Carte de Séjour
Source: stackoverflow.com
Search Posts
Related post
- 📝 Being charged for an automatically cancelled reservation in the US
- 📝 Who is responsible for a passenger being cancelled from a flight because an international partner airline never confirmed with the domestic airline?
- 📝 Travelling from St Malo to Quimper on the train, do you need a reservation for a fully assembled (non-folding) bike?
- 📝 Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?
- 📝 C1/D (Merchant Marine) Visa Holder Entry in the US: Being selected for Secondary Screening & interview
- 📝 Why was I charged a $25 check-in baggage fee for the IAD-DTW (US Airways) leg of this itinerary?
- 📝 Why do people get denied boarding for being late, when the plane is still on the tarmac for many minutes after?
- 📝 Is there any way to obtain tickets for the Taj Mahal night viewing without being in Agra?
- 📝 Does missing the first leg of an ARNK (open-jaw) reservation automatically cancel the remainder of the itinerary?
- 📝 Holiday Inn - charge for cancelled reservation
- 📝 The airlines cancelled the flight because of Storm Emma, do I have the right to ask them to pay for the train and the hotel?
- 📝 Within how many days do I get refunded the cost of a reservation cancelled because of schedule change by Wizz Air?
- 📝 The flight I've booked for my UK visa has been cancelled by the airline. Would this cause issues with the UK consulate?
- 📝 Because of COVID-19 is the Thailand visa on arrival cancelled for all the countries?
- 📝 Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?
- 📝 United Airlines - would they cancel my reservation for the flight back
- 📝 How can I apply for a Schengen visa from the UK without being a resident for 3 months?
- 📝 Will I be charged a cancellation fee for a reservation made on Booking.com?
- 📝 Will I be charged if the hotel cancelled the booking (on booking.com)?
- 📝 Ensuring a car rental reservation is held i.e. that the agency has a car for your when you arrive
- 📝 Eligibility for free overnight stay since Turkish Airlines cancelled return flight and rebooked me the next day
- 📝 Reservation for Campgrounds in the Everglades in May
- 📝 Going from a VWP to being an overstay and now applying for a B2 visa with the intent of switching it to a student visa
- 📝 What are my chances of being allowed to enter UK as a visitor for the second time in one year?
- 📝 Being a permanent resident in the Czech Republic, Russian nationality. Do I need a visa to travel to the UK for 1 week (business trip)?
- 📝 What to look for from insurance policies to cover a trip cancelled if my itinerary includes a city hit by the coronavirus?
- 📝 Am I entitled to compensation for a cancelled flight within the EU if the arrival airport is partly/fully closed during bad weather?
- 📝 Refund request for a flight cancelled and rebooked by airline pending while original date of travel comes closer. Should I contact the airline?
- 📝 I have a permanent residency card in Germany and have to fly to Austria for work. My US passport is being renewed. Will the card be ok for my flight?
- 📝 Is it wise to re-apply for a Marriage Visitor Visa for the UK after being refused for one given our circumstances?