Holiday Inn - charge for cancelled reservation
Upvote:5
There is nothing you can really do about it. The charge is contractual. You accepted it while booking the room. You might look into the terms and conditions as there might be some exceptions like death of a relative that would allow lifting this charge but I doubt that an event move will be enough.
As someone mentioned in a comment, you can also try to speak with their Customer service if you are a loyal Customer but again, I don't see them doing an exception for an event move...
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