Upvote:0
Found this answer from Doc Conte. A psychologist that handling angry prisoners for more than 20 years
Key is how to find and practice the "safe space".
2ndly, Doc mentioned people scream because they're in great "pain" too perhaps from some other reasons, understand that will swift feeling from anger to compassion to understanding to problem solving.
This guy appear to be a Buddhist too. Try to spot from the picture.
Doctor Conte - How to talk to angry people
Upvote:1
In Buddhism, We follow Maitri Bavhana (Meditation). This is the best place to start. Regardess the religion we can do this. There is a variation which my uncle recommended me to try out and as per my personal experience. It works out great.
In Maitri Bavhana we
In this variation, as per your highlighted environment (Office environment) You could try this excercise for 21 days continuously. I am trying to translate my best from my native language Sinhalese to english.
First day do it for 1 minute or two, day-by-day increase the duration of your exercise. Do this continuously for 21 days. The max duration can be set to 1 hour.
If you feel that you are getting on your nerves, it is the time to mentally repeat this exercise with replacing yourself to [Boss's name].
We do not need 500 lives to master patience as Lord Buddha himself has taught how to master patience during this lifespan
Upvote:2
The immediate concern with an angry person is that they might hurt you, physically or otherwise undermine your well-being.
The situation might provoke you to let anger loose which is the nut worst outcome and it would be better if they killed you. This is because your wrongly directed mind will hurt you much more than an enemy can ever do.
One should not strike a brahman, nor should the brahman let loose with his anger. Shame on a brahman's abuser. More shame on the brahman whose anger's let loose. (Dhp 389, loose translation)
Whatever an enemy may do to an enemy, Or haters, one to another, Far worse is the harm From one’s own wrongly directed mind.
Niether mother nor father, Nor any other relative can do One as much good As one’s own well-directed mind. (Dhammapada v 42-43, translated by Gil Fronsdal)
In general we should think about everybody as being like ourselves and that we would be acting in the exact same manner given the same amount of delusion & due conditioning.
If we think about it, we might realize that we should want our enemies to come to their senses and become Arahants. That would be great for everyone involved and many would profit from their victory.
In the meanwhile we should sympatize & be compassionate to all beings unconditionally because we are just like them and we want to sympatize & be compassionate towards ourselves unconditionally.
We shouldn't punish anybody because we will inevitably get into the habit of punishing and that will also turn against ourselves as we thus cultivate cruelty. We punish ourselves by punishing others.
We shouldn't seek revenge because that will make us go out of our way on the path of vengence and with that we aren't training and aren't letting others train, indeed we get disturbed by disturbing others.
We should learn to protect ourselves from unruly people and we should learn to protect others from our ugly qualities.
Therefore
Do not consider the faults of others Or what they have or haven’t done. Consider rather What you yourself have or haven’t done. (Dhp, flowers)
“He abused me, attacked me, Defeated me, robbed me!” For those carrying on like this, Hatred does not end.
“She abused me, attacked me, Defeated me, robbed me!” For those not carrying on like this, Hatred ends.
Hatred never ends through hatred. By non-hate alone does it end. This is an ancient truth. (Dhp dichotomies)
Our own behavior needs to be restrained as we should take care not to trigger others if it isn't beneficial and appropriate.
This question has good answers on how to guide others without force Does accusation helps a person change his values or a better ways is to tell a story with moral?
Upvote:5
I think the co-worker fighting is normal here
I don't think it's normal. Only once in my 40-year career (working in offices) have I heard someone raise their voice in anger. Slapping somebody is unthinkable, I imagine someone would be fired, criminally charged, or sued.
Any other quick guide?
Two come to mind.
When I was a teenager, a young Quaker (i.e. a pacifist) said to me, "I'll discuss anything with anyone! But as soon as it turns into an argument I walk away."
There are a few people (army recruits?) whose job it is to be shouted at -- which reminds me of SN 35.88
"Punna, the Sunaparanta people are fierce. They are rough. If they insult and ridicule you, what will you think?"
"If they insult and ridicule me, I will think, 'These Sunaparanta people are civilized, very civilized, in that they don't hit me with their hands.' That is what I will think, O Blessed One. That is what I will think, O One Well-gone."
"But if they hit you with their hands, what will you think?"
"...I will think, 'These Sunaparanta people are civilized, very civilized, in that they don't hit me with a clod.'..."
"But if they hit you with a clod...?"
(etc.)
if u start to scream like the other day, then how to manage ya
I don't know why people shout, it's possibly to establish dominance or social hierarchy -- i.e. they are trying to manage you, and don't want to be told that you see the situation as being your managing them.
That's the message I read from the body language of the first few seconds of the first video you posted, i.e. "I can hit you (because I'm superior) and you're not allowed to hit me."
I can't talk properly when being screamed.
Yes it's difficult, and I'm not sure the person can listen properly when screaming.
My personal experience of being shouted at is that it eventually begins to affect my emotional state too, for example beginning to trigger a primitive "fight or flight" reflex -- and like getting drunk, that's a situation I prefer to avoid. To recover from that altered state, I like (as you mentioned) "some fresh air" i.e. to go for a walk -- or a nap (some sleep).
It is a stressful experience though, so might result in "post traumatic stress" to some degree.
It's also an experience you might get better at with experience.
My final bit of advice is this: there are good ways to react, and bad ways. If you try all the good reactions you can think of and they don't seem to work, do not try the bad ways! It may be tempting ("If A doesn't work then try B"), but try not to get led into bad behaviour.
I think it's possible, even, that the person shouting is (consciously or otherwise) trying to make you behave badly. "I think they're insubordinate and hard to manage. I shout at them ... and look, they shout back, which proves they have an insubordinate attitude, proves they're in the wrong (and I'm right)!"
And that reminds me of SN 7.2 -- don't partake of the anger, don't participate.