Rights regarding airline schedule change on Air France

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It turns out that EU regulations require that the customer be able to choose between rebooking or a refund when a flight is cancelled, a fact which the airlines conveniently obscured when automatically rebooking me. When I finally got a response, they immediately agreed and I found an Alitalia flight that was more convenient and cheaper anyhow.

EnglishTeacherEric 131

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Source: stackoverflow.com

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