Can you change cabin with Tallink Silja before departure?

score:1

Accepted answer

Yes, it's possible if you manage to convince the customer service agent to do it for you (it helps if you're a regular). I've done it a few times. You'll want to arrive at the terminal some 40-60 minutes before arrival to be sure that you have enough time to do it. Note that the price usually gets higher the later you book.

If you want to upgrade your cabin after departure (on board) you'll have to pay full price for the cabin according to a price list (around 300 EUR for a suite). You get to keep the other cabin.

Getting extra keys for your cabins is possible, both before departure and after, since the price you pay is for the cabin and not per person. If the new keyholders want to collect points then you must do it in the terminal, before departure.

Upvote:3

According to their Terms and Conditions:

3. TICKET CHANGING

(1) It is allowed to change the direction and/or itinerary set on the ticket, the date or time of departure, cabin class, vehicle and on-board service, and any changes to the above-mentioned services may change the fare to be paid.

If you scroll down on that page there are specific time frames in which you can change your ticket depending on the ferry route.

To add passengers you might need contact them:

Email: [email protected]

Phone number: +49(0)40 547 541 222

Upvote:5

In addition to Daniils answer: while on board, you can always contact the customer service desk. Even if cabins are shown as sold out prior to departure, there may always be some no-shows, and after departure, they may be willing to upgrade you. When we took the ferry from Savona to Barcelona, cabins were sold out at booking time, but we still managed to upgrade to one after the ferry had departed. This is at the discretion of the crew and it never hurts to ask, even if the possibility is not spelt out online or the website shows cabins as fully booked.

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