Is there a known problem with ESTA form online?passport validity?
Upvote:1
This is the second report within 11 hours about ESTA problems with a passport that is valid > 10 years
- presumably with an UK passport
calling the link shown in @Traveller answer may be useful after reading the giving answer here:
where I have incoperated the information supplied by you and the suggestion of @Traveller.
Upvote:3
I would suggest you contact the CBP Info Center at (202) 325-8000 or 1-877-227-5511 for assistance https://www.cbp.gov/travel/international-visitors/frequently-asked-questions-about-visa-waiver-program-vwp-and-electronic-system-travel
Upvote:3
I have had the same issue. It is triggered by the year. For example the system works if you have a validity of 10 years 11 months if the dates run from say Jan 2015-Dec2025 but as soon as the year overlaps from 2015-2025 to 2015-2026 it will stop working. I have phoned them about this a couple of times and they are aware of the problem but have offered no resolution as of yet except apply for a visa or get a new passport. I am hoping they fix it as it is clearly a coding issue of some sort.
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