Emirates cancelled trip

Upvote:1

In general, the contract between you and the airline is set out in the airline's Conditions of Carriage, which Emirates should provide to you on request. You'd need to look at the up-to-date version which applies to your specific ticket, but a brief web search throws up this old version. The most relevant text in this version seems to be in Article 7, specifically

We have the right to refuse to carry you or your Baggage on any flight (even if you hold a valid Ticket and have a boarding pass) if ...

7.1.12 you appear, in our exclusive opinion, not to meet requisite visa requirements or not to have valid or lawfully acquired travel documents or to have acquired them by fraudulent means or you wish to travel to or enter a country through which you may be in transit for which you do not have valid travel documents or meet the requisite visa requirements, or you destroy your travel documents aboard the aircraft or between check-in and boarding, or you refuse to allow us to copy your travel documents, or you refuse to surrender your travel documents to the flight crew, against receipt, when so requested;

You would need a legal opinion to be certain (I'm not a lawyer, let alone a lawyer in whichever country would have jurisdiction), but this would appear to give Emirates the right to refuse to carry you if they believe any of your relevant travel documents to be faked. The question of refunds gets dealt with in article 10. My reading of it is that Emirates reserves the right not to refund you for a flight for which you are refused boarding, and to use the value of any other tickets you held to pay for flying you back home.

Upvote:19

The best advice you can get is get an attorney to attempt to unravel this. The details of your ordeal are scant and in my opinion not one that strangers on the internet can give you any meaningful guidance on. Fraud or allegations of fraud is involved which is a serious issue with significant immigration consequences. Chances of you reclaiming your ticket from Emirates are slim and none.

You might be on a no fly list either in error or suspicions of terrorism or because your name and profile may coincide with some terrorist and/or your visa might even be fake or already voided. Too many things for us to speculate here.

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