Laptop left on Emirates flight
Upvote:0
In my first hand experience (although not at these airports or this airline but still) items left on airplanes are found by what they call ground handling companies. So you need to find the relevant ones. This is a PITA.
dnata is part of the Emirates group so it stands to reason they are their ground handlers:
Sydney +61 2 9352 7950 Dubai +971 4 216 2636
I can't find theirs at BKK but I would guess it's either Thai ground services +66 2 137 161 or Bangkok Flight services +66 (0) 2131 5000
Upvote:2
It's horrible to leave your laptop on board, and your experiences so far have been very frustrating. I'm sorry to hear it and hope you get your laptop back.
Emirates' web site lists the following phone number for lost & found in Sydney: +61 2 9667 9111. Try calling them first. You could also try phoning Emirates in Sydney at +61 1300 303 777 and see if you can reach someone who can help. You might try calling during normal business hours in Sydney, or around 4:30 PM (when the flight you took is scheduled to land), although I see EK has flights into and out of SYD at 6 AM, 7 AM, 9 PM, and 10 PM.
If you can't reach anyone, try calling EK main contact number in Dubai and ask the agent, or ask for customer relations. Good luck!
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