Do I have to purchase tickets with the airline's credit card to get the benefits?

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Accepted answer

Called American and asked the question. Their answer:

"Tickets must be purchased with the card to get the benefits".

I posed this query to the group to get a survey of experiences. In our experience with American, we haven't used the card. In a friend's experience with Delta (he has a Delta AMEX), he can purchase a ticket with any card and get a checked bag free and priority boarding if he uses the Delta AMEX when he checks in at the airport.

Upvote:1

It can be confusing because the card has a range of benefits. Some benefits, such as earning two AAdvantage miles per dollar on American Airlines purchases, only occur when using the card to purchase the ticket. Other benefits, such as priority boarding and one checked bag free, occur just because you are a cardholder, regardless of how you paid for the ticket.

If you go to aa.com and log in, on the home page, left side center, under where it says Welcome Back you should see the message Citiยฎ / AAdvantageยฎ cardmember. This indicates that the system knows you have a Citi AAdvantage card and are entitled to the benefits.

You specifically asked about three benefits: first checked bag free, priority boarding, and bonus miles. The first two (one free checked bag and priority boarding) are yours just for being a cardmember, no matter how you paid for the ticket. The third, bonus miles, is only applicable when you purchase the ticket from American Airlines (or a travel agent who has the ticket issued by and your card charged by American) using the card.

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