Getting compensation for baggage that agency failed to add to the ticket
Upvote:3
This sounds like a "small court" case, but I doubt it'll be worth your time. I'm sure some ToS you clicked agreement to will prevent you from even that, forcing some kind of arbitration, and you'd waste much more money than you're trying to recover just trying to figure out how to pursue that route.
In more general terms, you bought a ticket from a reseller ("travel agency") who has bought a bunch of seats and is operating on an extremely slim margin. Whether or not they ever intended to pass your baggage reservation to the airline, paying you any more than refunding your $20 will probably eliminate all their profits. It is unlikely that you'd be able to get them to compensate you, and since they did refund you the charge - I'm not sure you'd have a case against them in court.
You can file a complaint with a regulator for that industry in the country where they're registered. If enough complaints are filed the regulator may be able to do something about them. It's likely though that they're actually operating in some third country with lax regulations and weak enforcement. Their "contacts" page lists no physical offices or any addresses whatsoever.
More post
- 📝 Experiencing Scotland in the Winters
- 📝 Third party filing DS160 US B2 tourist visa
- 📝 Mexican visa by land versus air
- 📝 Is the term "service city" correct for the main city served by an airport placed outside of that city?
- 📝 How to use a 2 part bathroom where the urinal and toilet are separate?
- 📝 Travel Transformer from US to Japan (100V -> 120V) Voltage?
- 📝 Travel to Bhutan Through Bangkok Airport Transit
- 📝 Changing terminals at Dallas-Fort Worth airport (DFW)
- 📝 Passport Validity to cross Border to Canada
- 📝 Staying in the USA for a long time as a visitor
- 📝 Is it okay to show my PayPal statement along with bank statements when I apply for a Schengen visa?
- 📝 Under the current COVID restrictions, can a permanent resident of Japan go abroad and return?
- 📝 Does my Australian friend need my passport and visa information if he buys my ticket?
- 📝 Applicant office address verification
- 📝 What is my mother's family name on a UK visa application form?
- 📝 Pets/Dogs on trains from Schiphol Airport to Rotterdam and Hoek Van Holland
- 📝 Where can I get a proper hot chocolate in Firenze-Venezia-Trieste?
- 📝 Using a return ticket as a one way ticket to Mexico from the UK?
- 📝 What percentage of train connections from Brussels airport do run during national strikes?
- 📝 I am not eligible for the US Visa Waiver Program due to a past conviction. Is there any way to get a longer US validity visa?
- 📝 Book a JAL flight, marketed by AA: mileage earnings on Alaska?
- 📝 One leg of ticket cancelled, other leg disappeared online
- 📝 MEA cancelled flight due to coronavirus
- 📝 When do I go through customs?
- 📝 Where do I find really fast internet access in Auckland, New Zealand?
- 📝 Can I transfer my UK visa after a change of citizenship?
- 📝 Is there a difference in insurance coverage when booking cars through Priceline/Hotwire, rather than booking directly on the rental company's website?
- 📝 Is there a website where I can buy wholesale travels?
- 📝 Can I attend a visa appointment in an Indian state other than the one where I reside?
- 📝 After arrival at HK airport, do I need to wait for PCR result where I am tested, before heading to West Kowloon railway station?
Source: stackoverflow.com
Search Posts
Related post
- 📝 Getting compensation for baggage that agency failed to add to the ticket
- 📝 Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?
- 📝 Are there any companies that do season ticket loans for the London Underground?
- 📝 Ensuring a car rental reservation is held i.e. that the agency has a car for your when you arrive
- 📝 Compensation eligibility for delayed baggage (50 hours), merely for the trouble, with British Airways (international)
- 📝 Is it possible to buy a combined train ticket to Heathrow that takes the railair?
- 📝 Compensation for denied boarding due to baggage delay
- 📝 Airline ticket for an Australian domestic flight as a gift without knowing the dates
- 📝 When I find a discount fare on AirAsia's website that includes a stop at KL, is there a way to book it with a few nights there for the same price?
- 📝 Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?
- 📝 I am currently sitting in a plane on the runway that has been delayed for three hours. Do I get free food?
- 📝 At what hour should I arrive at Schiphol for a flight to a destination within the Schengen Area that leaves at 7:00 AM?
- 📝 What is the most effective way to post a review for a vacation rental property that lacks a name?
- 📝 Compensation for baggage delay (China Eastern, international flight)
- 📝 Can the grace period for a non-refundable ticket be leveraged to get a lower price?
- 📝 Why was I charged a $25 check-in baggage fee for the IAD-DTW (US Airways) leg of this itinerary?
- 📝 Getting medicine from the UK for a UK/US dual citizen living in the US
- 📝 Can I add passengers later for free to my booking for the DFDS Dover-Calais / Dunkirk ferry?
- 📝 Compensation for flight change made by the airline
- 📝 Traveling in Schengen area before going to the country that my type D visa is for
- 📝 What is the detailed Process of getting Schengen Visa by locking money for verpflichtungserklärung?
- 📝 What are the current budget options for getting from Chinatown to KLIA2: Terminal 2 of Kuala Lumpur International airport?
- 📝 What is the abbreviation standard that the U.S. Customs and Border Protection's travel history is following for the locations?
- 📝 Should I reserve a ticket for the train from Milano Malpensa airport to the city?
- 📝 The penalty for changing an airline ticket is per leg or per ticket?
- 📝 Do these airline companies offer any refund policies for when the ticket price decreases after I've made my reservation?
- 📝 Plane ticket no longer available for the exact day of our visa
- 📝 Is there a website that summarizes the luggage and check-in requirements for each airplane company?
- 📝 Recalling the train/seat details for a SNCF ticket loaded onto your Voyageur card?
- 📝 Bayern/Bavaria Ticket purchased is valid only for the itinerary mentioned?