Refused family ticket due to not being a "family"

score:14

Accepted answer

Wherever I've been, family tickets apply to one or both parents accompanied by one or more children, with limits on number and ages of children. 'Aunt' (or uncle) wouldn't qualify, although you might get away with it if you ask. Just being related is not 'family' in this context.

Bus operators, zoos, theme parks, etc. can sell tickets on whatever discount basis they choose, subject to local discrimination laws, so the bus company are within their rights to refuse you their family ticket.

So, to answer your questions:

Is it legal? Yes.

What to do? Buy the proper tickets.

Upvote:-2

This company explicitly states family as parents and child, and since you're in a h*m*phobic country that requires and male and female parent to be acknowledged

Upvote:0

Yes it's legal. Their family is defined as parents of a child, I imagine you're not 12 or under, and your aunt is not your father.

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