Can I somehow change the name on a ticket booked through Orbitz for free?

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Accepted answer

There's essentially nothing Orbitz can do, as it is up to the airline's policy. You can always plead your case as a hardship, but airlines don't allow name changes, because they want to protect their revenue management models and prevent people from reselling tickets. Otherwise, people would buy up cheaper tickets in advance and resell them later when fares rise. It is something they theoretically can allow, but they have policies against it.

You could also make sure it is cheaper to cancel and re-issue the ticket than to buy an entirely new one.

Some US cities do have "homeward bound" programs that provide public funds for homeless individuals to travel (usually by bus) to live with a relative. If funds are tight, you could see whether such a program is available where your brother lives, though you'd still be left with the airline ticket in your name.

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