Booking class - China Airlines

Upvote:2

The "Y" printed between the flight number and date, may simply refer to the cabin. There is no rule that requires displaying the fare code, many systems simply put Y or COACH to indicate the cabin you are sitting in, while others actually put the fare bucket C, K, M, etc.

The key to your fare class is in your fare basis, which maybe printed on your receipt. Normally the first letter of the fare basis is your booking class (your image doesn't show the entirety of the receipt).

Actually on your boarding pass, just above the etkt number is what could be your fare basis or it could be your PNR (reservation identifier). If it is your fare basis, then you are in K class, which is a discounted excursion fare, hence her reference to an "E" class. If it is your PNR ignore the previous words ;-)

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