Coronavirus and flight cancellations in Europe

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If the delay is due to decreased demand (as opposed to government measures) they are liable for compensation. In fact, if they claim extraordinary circumstances it is on them to prove that to you.

Iβ€˜d flatly state that the cancellation was their responsibility and therefore you are entitled to compensation.

If they refuse, you can still decide if you want to fight it yourself or give it to a flight-lawyer-portal.

Notes:

  • Regulators cannot decide wether this is an extraordinary circumstance, only the courts can.
  • Given previous decisions on the matter, it would be very surprising if a court would side with the airline - cancelling the flight is a voluntary business decision by the them. Courts have consistently ruled that extraordinary circumstances are only things that are completely out of the airline’s control.
  • The compensation will not kick in if you voluntarily re-book the flight to a different date (e.g. by using Lufthansaβ€˜s current rebooking offer)

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