Boarding refusal at boarding gate

score:25

Most every airline has a "you must be on the plane XX minutes before departure" rule and you obviously did not make that deadline.

Just because the plane is at the gate still means nothing. There are reports, head counts, etc that need to be done before the plane backs away from the gate to depart. To board you after the fact means all of these items need to be redone, thus delaying the flight further (and further inconveniencing your fellow passengers).

Airlines provide you with suggested times (sometimes mandatory times) to check your bags ZZ minutes before departure, to be at the gate YY minutes before departure, to be on the plane XX minutes before departure. If they were to allow passengers to stroll up five minutes, ten minutes 15 minutes late, their planes would never be on time.

user13044 0

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Boarding refusal at boarding gate

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