Upvote:3
it possible to let the Airport staff known that the passenger is on her/his way to the next connecting flight>
NO.
Does a traveller have some rights or services to let the boarding staff known that s/he is on her/his way and perhaps not miss out the flight?
NO on services, somewhat YES on rights (#4).
Sorry, hate me and downvote all you want, but this is just how it works.
There is no way, unless you have their personal mobile phone #, for YOU to let the gate staff know that you're on your way...BUT!...
Within your specified assumptions:
The Gate Agents can easily presume you're on the way because they can see when your aircraft arrived at the Gate and which Gate. From that, they will have an idea of how long it should take a passenger to get there.
The passenger services contractor, the one's who provide accessibility services and sometimes the carts, will usually have ways of communicating with gate staff like a radio or handset. The Gate Agent should also be able to see if a passenger required assistance and can take that into account. (Note, I said should be able, I don't know how ever airline in world has their gate terminals laid out.)
The number of connecting passengers is considered as they are more likely to wait longer for more passengers. This is heavily dependent on the destination. If there's a slot, crew time or curfew issue, they'll leave anyone behind.
The amount of arrival delay on the incoming flight isn't specifically important, it's the time between the delayed arrival and departure time. Here's where contract obligations and any passenger rights come in. If the arrival is delayed but still falls outside of a Minimum Connection Time (MTC) for that airport/combination, then missing the flight is on you. If the delayed arrival time puts you under the MTC, then the airline should reaccommodate you if you late, even if you could have made it. Meaning, an MTC might be 45 minutes, but practical gate-to-gate time for healthy adults is 15 minutes so you can still make the connection.
Status, yes it can be a factor as well. I have personally experienced several times "Oh, Mr. 305, we've been waiting for you." I believe them because the Agent closes the door right behind me.
Upvote:13
Depends on the airline, but in my experience letting the airport staff know that you are there and on your way will do nothing useful.
My main experience is with United gate agents and they seem to be utterly ruthless. Some examples