Refund for damaged luggage
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Accepted answer
I would, honestly, just forget about it. You will never, ever win. Even if you had reported it at the moment, all they do is repair it for you.
(Piece of tape.)
If it "can't" be repaired, they give you a replacement, which is the cheapest possible offbrand.
I always "hunt down every penny that is mine" and "never let anything go" but, it is absolutely certain, you will never, ever get anything out of them.
Just forget it - sadly.
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