Why is my iPass flaking out? Does it need a new battery? And how can I pay any outstanding fines?
score:3
Illinois Tollway explains it all:
How can I tell if my I-PASS transponder is working? When driving through a ramp or mainline toll plaza, I-PASS users can look for the yellow and blue lights at the end of the lane on the left side. This light indicates the account status.
A blue light = successful I-PASS transaction
A blue and a yellow light = successful transaction, low balance - update your account
A yellow light = unsuccessful transaction, no balance - contact the Illinois Tollway
To update your account:
Review online or Call 800-UC-IPASS (800-824-7277) You also should review your account regularly, online, in person or by phone to update information.
Another way to make sure there are funds in your account is to go through a manual or automatic lane and see if the gate goes up automatically.
How do I know if my transponder is working?
Drive through a toll plaza cash lane and the toll collector can verify whether or not your transponder is working. You should also check your account regularly, online or by phone to review toll transactions.What if my transponder is not working?
You will need to exchange your transponder for a new unit. This exchange can be done in person or by mail. Please refer to the Customer Service section for locations and hours. To exchange your transponder by certified mail, wrap it in foil, and send it with a letter requesting an exchange to the address below. A replacement unit will be shipped upon receipt of your old transponder.Send the transponder to:
Illinois Tollway
I-PASS Fulfillment Center
P.O. Box 806518
Chicago, IL 60680How can I tell if I paid the toll? ...
If you are unsure if payment was made
- Review your account online or
- Call 800-UC-IPASS (800-824-7277)
Another way to make sure there are funds in your account is to go through a manual or automatic lane and see if the gate goes up automatically.
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