Upvote:1
My question is there any help for this critical situation? No, Sorry. This happens to many frequent travellers. Book it as learning money and be thankful that it doesn't cost you more (No what what it costs you, there are unlucky souls out there who have lost more (missed their own wedding)
My advice, buy the next direct flight to EZE and figure out if you can get a transit visa for your return flight while in Argentina. Else, get a direct return too. Search online say though skyscanner or similar site and cut out the unhelpful middelmen.
Upvote:3
Yes, a Visa is always the traveler's problem.
Only the traveler will be there to answer questions about the required documentation whether on boarding or landing stage. No one will ask about the travel agent who didn't advise well.
As unfortunate as it is, and i feel sorry for your considerable loss; This was mostly caused by lack of due diligence and sans a travel insurance policy (which would accept this claim; hard to find one) there is not much recourse available for recovering any of that amount.
Here is what British Airways has to say
If you're looking to make a smooth start to your journey, you need to make sure you have the right documents, such as a valid passport and the relevant visas.
To help, we've summarised some of the key considerations and requirements here - but it's not a full list of all possible requirements around the world. It's your responsibility to ensure you have the right documents to be allowed to travel.