Uber pricing and cancellation policy in NYC
score:6
Accepted answer
The price you get before the ride is an estimate, it depends on the traffic and route. It is close most of the time but for sure it will also never be 100% accurate. Actually, when you request a fare quote in the app, it will show this exact message:
Fares may vary due to traffic, weather, and other factors. Estimate does not include discounts or promotions.
They can cancel, as you can cancel. They usually cancel when they find out that the traffic will not be in their favor, and that automatically will not be in your favor as well. Why do they let you wait longer and lose more fuel while they can simply cancel and let you order another ride with a driver who might be a lot closer to you!
The above applies everywhere, not only NYC.
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Source: stackoverflow.com
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