Upvote:2
I'm not sure how you intend to prove that the agent bought you the same ticket (the basis of your claim); and pocketed the difference.
Consider the following:
- It is normal for airlines to offer cheaper fares on their website than agents; or hold different promotions that are not offered to agents.
- The fare type/class/code may be different; you may not be comparing apples to apples; even if both tickets are for the same class of travel.
- Rates that are available to individuals through direct booking are not always available to agents.
- The agent would have to have advance knowledge of a booking; hold your reservation till that date, ensure that they were able to book that reservation in order to take advantage. A highly unlikely scenario.
I personally have had to pay a premium for booking through agents many times.