Car accident in Germany: How to handle insurance claims?

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Go to the Deutsches Büro Grüne Karte eV which is responsible for accidents which were located in Germany (!) and has at least one foreign person which belongs either to the EU or some other European country involved.

Select:
1. Der Versicherer des ausländischen Kfz ist mir bekannt.

War der Unfall in Deutschland? Ja
Wo war das Kfz des Gegners zugelassen? B. Ausland
In welchem Land war das Kfz des Gegners zugelassen? Your country, in this case "Polen"

Now select your insurance company and you get the contact details of the responsible branch in Germany.

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