Flying from Beijing to Istanbul through Amsterdam in mid January: if the flight is cancelled, what are my options?
Upvote:1
Unfortunately this depends a lot on the details of your specific ticket. I'll answer it assuming you actually have a layover in the Netherlands so that EU 261 applies.
Do airlines usually issue a ticket refund in case of cancellations due to COVID?
In most countries they are legally required to give you full refund. However, many airlines will try to avoid this by offering you a voucher instead. Many of this vouchers are poor value: do NOT accept them. You may have to insist and threaten legal action to get your refund.
Do they also allow a reschedule of a flight in case of cancellation?
They often do, if it's available at low cost to them.
If so, what is the flexibility there? E.g. can they give us a flight of a different airline? Do we have a say about which flight we get?
In most cases you do NOT need to accept a reschedule. You don't really have a say, but you can certainly try to negotiate with the airline for better conditions.
Can we choose between the refund and the reschedule?
Typically yes.
Where can I read about such policies on our ticket? They don't really write too much on the booking confirmations and airlines websites...
That is tricky because the rules and laws that governs this is an intersection of the airline policies and local laws in the countries involved. Since your itinerary currently goes through the Netherlands, you are currently covered by regulation EU 261 (https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm) However if you get rerouted through a non EU country, this wouldn't apply any more, so you need to research all applicable laws in China, Turkey and any layover country.
Are we still getting compensated for the ticket in full if only one leg of the journey gets cancelled but not the other?
Generally yes. You can't fly the itinerary as booked, so it's invalid. Again, the airline may still try to talk you into accepting a voucher or rerouting.
Now I realise the answers may vary from airline to airline. What I am looking is a general rule-of-thumb advice from experienced travellers.
Unfortunately there is little "rule of thumb" here since there is an almost infinite combination of airline rules, specific ticket conditions, and local laws in the countries involved.
More post
- 📝 9hour layover in Paris. Can I go out of the airport?
- 📝 Schengen visa for Iceland processed by the Danish embassy
- 📝 Is there hostel-like accommodation in the Krabi-Phuket area?
- 📝 Using public transport in Vancouver: What's my cheapest option?
- 📝 Bringing cheese to Canada from France
- 📝 How do I make a transfer in Dublin airport if my two flights are on separate tickets?
- 📝 How can I make sure it's legal to "help" in return for lodging on a non-working visa somewhere?
- 📝 Last flight cancelled compensation
- 📝 Lights on airliners
- 📝 Where can you rent Tesla S or X model in Frankfurt?
- 📝 Transit visa with Costa Rica passport - Zurich
- 📝 Overstay in USA - course of action?
- 📝 Fastest/easiest way to re-enter US in NYC on a TN visa
- 📝 Can a US citizen use a passport copy to enter the US from Canada?
- 📝 Chinese visa in Hong Kong without hotel bookings and return flight?
- 📝 Is it safe to visit Babilonia neighborhood in Rio de Janeiro as a tourist?
- 📝 Where was this picture taken?
- 📝 How do I travel to the USA with my dog (from Europe)?
- 📝 What to do if I'm missing information from a booked visa appointment?
- 📝 COVID-19 - show negative PCR test results at boarding at layover or at check-in in starting airport?
- 📝 Indian travelling by road through Cambodia, Laos and Vietnam
- 📝 Is the US passenger attestation form a requirement for subsequent entries into the US?
- 📝 Entering Romania with single entry Bulgaria visa?
- 📝 Do Indian citizens need a visa for Okinawa?
- 📝 What are the regulations for transporting medication abroad?
- 📝 International drivers license in Scotland
- 📝 Travel from the US to Cancun with a layover in Cuba as an European citizen
- 📝 Two passports, origin country passport about to expire
- 📝 Obtaining travel vaccinations without insurance in Austria
- 📝 Swiss may cancel my flight to Copenhagen. I have already paid for the non-refundable hotel room
Source: stackoverflow.com
Search Posts
Related post
- 📝 Flying from Beijing to Istanbul through Amsterdam in mid January: if the flight is cancelled, what are my options?
- 📝 Connecting Jet airways flight Mumbai to Jaipur, after flying in from Frankfurt. What would be the luggage allowance?
- 📝 Do I need to go through security at Newark airport after flying in from NC before boarding international flight to Ireland?
- 📝 Where will I go through customs if I'm flying into Frankfurt Germany from the US?
- 📝 Do I need two transit visas when flying a round-trip from the US to Japan through Canada?
- 📝 Will I need to go through extra security when flying from one Schengen country, to another, and then to the United States?
- 📝 My son will be moving from Indianapolis to Seattle at the end of January driving a small uhaul. what is the safest route through mountains?
- 📝 Flying from Geneva to Frankfurt to San Francisco, will my carry on bag go through the x-ray again at Frankfurt airport?
- 📝 Connecting flight from Canada through the US
- 📝 Can I go through a flight from Delhi to Berlin via Helsinki if I have mentioned Germany as the "member state of first entry"?
- 📝 Are flight tickets from or to the US purchased through Vayama refundable free of charge within 24 hours (ticket was purchased > 1 week before)?
- 📝 Travel from Lisbon to Tbilisi, through Amsterdam and Kiev
- 📝 Why is the flight path from Taipei to Tianjin not a straight line?
- 📝 Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?
- 📝 From Canada to Norway, through the North Pole, is that possible?
- 📝 Can I take my disassembled desktop computer on a flight from Turkey to the UK? (some new regulations)
- 📝 If there are no planes flying into Nancy, can I schedule my own connecting flight from Strasbourg? Or anywhere for that matter?
- 📝 Cheap way of flying from mainland Europe to the Faroe Islands?
- 📝 What is the cheapest way to get from Amsterdam Schipol to Park&Ride (P&R) coach park at Zuiderzeeweg (Megabus Stop)
- 📝 Flight connections from USA to Cali, Colombia through Bogotá
- 📝 Who is responsible for a passenger being cancelled from a flight because an international partner airline never confirmed with the domestic airline?
- 📝 Flying in the EU, can I transit in Istanbul airport without a passport?
- 📝 What is the proper way of flying from the US to Canada with a drone in my luggage?
- 📝 Flight with same company and a layover, bought through external website: what if I miss the second?
- 📝 Must laptops be in checked luggage flying Istanbul to USA through Toronto?
- 📝 My flight from Venice to NYC was delayed 7 hours at the stopover in Kiev. Am I eligible for compensation?
- 📝 Can I get a 5-day visa when entering Shenzhen through the Guangzhou–Shenzhen–Hong Kong Express Rail Link from Hong Kong?
- 📝 If re-booked from a flight to a train, can one claim the airport taxes back?
- 📝 Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline
- 📝 Flying from Bangkok to the United States via South Korea (Incheon): will the passenger be quarantined in South Korea?