Is the change fee deducted from fare credit?

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Accepted answer

In almost all cases, United requires "new money" for the change fee. ie, the change fee does NOT come out of the value of the ticket/credit, but you are required to pay the full cost of the change fee, and you will then get the full value of the credit.

In the example you've given above, you would need to pay United $200 dollars, which would then unlock the full $300 value you have in your ticket - which would need to be use to purchase a ticket in the same name as the original ticket.

If you were to then buy a new $100 ticket with that money, you would receive a $200 (ie, $300 - $100) "Travel Certificate", which can then be used to book a future flight in any name, although with some restrictions such as it only being useable on United Airlines flights (not codeshares/etc).

Given you're talking about 6 tickets, you would need to hand over $1200 in change fees in order to unlock the value in all of them.

There are a small number of exceptions to the above, but they are generally either country-based, or for corporate customers - neither of which I'm presuming are relevant here.

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