Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight

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Since you tagged Europe, I can say you will only be eligible for compensation specifically defined in Flight Compensation Regulation 261/2004.

The airlines don't lie about the reason for delays. The consequences of that are far greater then just paying the compensation. Since the flight was delayed due to a crew shortage, you should get the maximum delay compensation depending on the length of the flight.

You will not be compensated for your girlfriends circumstances. Just let this be a lesson that you and her should prepare for such scenarios in the future. I'm happy to hear she recovered.

Upvote:8

I have no doubt that the airline will decline your compensation demands and claim the delays were caused by exceptionally bad weather. If you decide to proceed with your demand, I would even assume (but IANAL) that a court ruling would agree with the airline.

It did snow exceptionally much in Munich last Sunday. I was there. The weather did not only restrict operations at the airport, but the weather had also severe impact on rail and road traffic. Many trains were delayed or even cancelled. I drove by car from Berlin to Munich that day and it took me about four hours longer than usual.

I am sorry to hear about your girlfriend's health issues, but I do not really see anything the airline could have done much better in this situation. It does not mean anything that other planes were allowed to depart. Bad weather can restrict the airport's capacity without it being necessary to close completely, which in practice means that some flights, but not all, have to be cancelled.

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