How to enforce receipt or contract for renting the holiday's apartment in Israel?

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My understanding is that you have no legal evidence you're actually renting an apartment, and from the outsider's point - i.e. police - you might just have found the keys on the street. This might become very complicated, for example, if the apartment gets robbed, or there's any damage - even from neighbors.

I also assume you already understood what should have been done differently; paying with a card is always safer than paying with cash because at least you have some proof of payment, and some possibility of legal recourse.

In this case you have two options depending on what you need the receipt for. Unfortunately neither is perfect. So:

If you need the receipt to make your presence legal:

You can tell the agent (there are many contact ways listed besides WeChat) that you really need the receipt he promised, and since he's not responsive, you are going to the police to report it. This may or may not force them to reach out to you and give you the receipts. The biggest worry in your case is that you have no evidence you have paid for rental (unless you have a WeChat response from him confirming that fact), so you risk to be forced to be paid twice.

And if the agent still ignores you, you can go to the police and describe the whole situation. This is however risky in your case since you have no evidence besides the possession of the key (which again you could have obtained by many different ways), so it is your word against the agent's. This report will likely generate some trouble for the agent, but not likely to get you receipt, and you'll likely have to leave the apartment at least temporarily.

If you need the receipt to claim travel expenses:

Reach out to your financial department, describe the situation, and ask for guidance. They might give you a leeway, or accept your ATM receipt as evidence. After all if you spent several days in the city on business, and didn't submit any lodging expenses, it is obvious you didn't sleep on the street - so the accounting might be able to get this through.

PS. The people most likely are trying to avoid taxes, which is easy since you paid in cash.

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