Is there any way to avoid paying a large fare difference when changing an Iberia flight due to COVID-19?
Upvote:3
Is there a way I can make this flight change without paying an arm and a leg for the fare difference?
Not really. It's not just Iberia; every airline has pretty much the same rules: you are always responsible for the fare difference. That (unfortunately) makes sense. Airline prices can vary drastically with season, holiday, or even weekday. If the change was truly free, everyone would just book the cheapest possible date and then change it to the more expensive one that they actually want to fly.
To be fair, I've seen it going both ways: If the new ticket was cheaper, I have occasionally gotten a refund for the difference. However, that depends a lot on the type of ticket and fare rules.
Is there a way I can contest this somehow, as the airline violating its advertised policy?
No. The airline clearly states it's policy in their terms and conditions and this is basically industry standard.
Upvote:4
From Iberia's page (emphasis mine)
In the case of a change of dates, the modification will be free, providing it is made at the same tariff, regardless of the type of modification requested (time, date and/or destination). If it is made on a different, higher tariff, you will only need to pay the difference between the two tariffs. Any change should be requested before the departure of the flight, otherwise, the terms and conditions for the original tariff will apply.
to me, "without any penalty" means the change should be free.
No, that doesn't, and will likely never, mean that
Without any penalty
Means that you won't pay for a change fee. You will always have to pay for the fare difference
From Iberia's Conditions of Carriage on normal conditions
If you wish to change the date or the itinerary of any segment of your original purchased ticket, then such a change will be subject to application of a fixed penalty, if applicable according to the original fare conditions of your ticket; and/or also recalculation and payment of a fare difference between the original date/segment in your ticket and the new date/segment you wish to fly.
What is exonerated here is the fixed penalty (if this applies to your ticket class)
Upvote:4
This is only a half solution; if you decide to pay anyway, compare also with a completely new ticket as a roundtrip (meaning MAD->MSP->MAD), from any airline on various days; they are often cheaper than the one-way you effectively need now.
You should be able to get that just above 600 $, which might beat the difference you'd have to pay (see attached). Of course, you'd 'throw away' that return flight, and your current return flight, but if it is cheaper...
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