"No record found for traveler" error when I try to look up my US travel history

Upvote:2

Tried this with 2 relatives who visited us who are not US citizens.

All had same result when using CURRENT passport number on which they last entered US.

However, using PRIOR passport number on which they first entered US, am able to see Travel History without problem. Of note, last I-94, unfortunately, gives last I-94 under OLD passport.

MMK 121

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Source: stackoverflow.com

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"No record found for traveler" error when I try to look up my US travel history - is there a way to get this corrected?

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