What is the cut-off time to obtain one's boarding pass at LIM airport when flying with United airlines (passenger has online checked in)?
Upvote:0
Since it seems that the United Airlines website fails to mention the cut-off time for boarding pass printing, I asked two United Airlines employees.
Employee 1 (from United Airlines online chat): after erroneously telling me that the cut-off time for boarding pass printing is 40 minutes, they told me that the cut-off time for boarding pass printing is the same as the cut-off time for check-in, which is 75 minutes at LIM airport (i.e., same answer as Doc's answer).
Employee 2 (from United Airlines counter at LIM): the United Airlines online check-in website's claim that the passenger had checked in was false. It seems many (all) foreigners cannot checked in online. Therefore the passenger had to arrive at the United Airlines counter by the check-in deadline, which is... 70 minutes before the scheduled departure (and not 75 minutes, contrary to what the United Airlines website claims).
TL;DR: nobody has any clue what they're doing so as Doc's answer recommends show up at 75 minutes before the scheduled departure if you want to avoid debating and possibly missing the flight, unless you're able to find a different cut-off time for boarding pass printing in writing. I'll leave the question unsanswered for now as the level of evidence is low (people seem to just guess).
Upvote:3
The cut-off is the same as the check-in cut-off time, although in general for International flights that time is also the same as the baggage drop-off time.
For Lima specifically, the website you've linked to states :
Lima (LIM): 75 minutes
As far as United is concerned, you are not fully checked-in until a boarding pass has been issued.
Unrelated to the specific question asked, and specific to United Airlines, you will sometimes have different experiences when checking in via the website or their mobile app. Even if one path failed to issue a boarding pass, the other may be able to issue one so it's worth trying both.
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