Are airline staff told to let you scan your boarding pass if it is on mobile?

score:2

Whether it's a specific airlines policy or not, they don't like to handle devices and I have routinely observed such behavior.

My deduction on this is that either the staff personally or airline do not want to, and really shouldn't, handle anyone's device for liability reasons. If the staff drops the device and damages it, that creates a whole bunch of problems. Paper on the other hand, can't break.

Also, people generally don't like anyone else handling their device.

Liability is also the reason flight attendants are technically not allowed to handle luggage.

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Are airline staff told to let you scan your boarding pass if it is on mobile?

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