What consumer protections exist for air travelers in India?

score:4

Yes indeed - and these protections have existed since 2010 when the Directorate General of Civil Aviation (DGCA) published rules around consumer rights. Admittedly, they are not very well-known and do have terms and conditions under which they apply. The airlines in India in general are very coy about the rules and wouldn't necessarily volunteer this information, based on experience. And even when you do try to seek compensation, it can be hard to actually process through if you don't know what specific memos / rules to quote so the airlines certainly don't make it easy.

There's a DGCA "Know Your Rights" portal that provides easier-to-read summaries of the main rules around delays, cancellations, and denied boarding which would primarily cover most of the usual concerns that travellers have.

Delays

Denied Boarding

Ankur Banerjee 38235

📝 Airfare historical data
📝 Renting an apartment for 2-3 months in Italy
📝 Does the Carte 12-25 still exist in France?
📝 Can anyone actually parse Aeromexico's excess baggage policy?
📝 International travel with pets with transfer - paperwork for third country?
📝 Schengen visa - multiple invitation letters
📝 Transit Visa request from Kuwait to Croatia with passport less than 6 month to go
📝 How to answer dates/day questions for multiple entry Schengen Tourist Visa application, with unplanned dates?
📝 UK visitor Visa financial query
📝 Going to Bangladesh
📝 What is the best way to pay in Canada as a European?
📝 How long does it take to get to Budapest airport (BUD) by bus?
📝 Requirements for entering French Guyana for holder of German residence permit
📝 Will I be able to enjoy the 72 hours direct transit exemption in China?
📝 How to view my DS-160 form after submission?
📝 Is it common for border guards to disregard available passport space like in this image?
📝 Short transit in ZRH, will I have enough time?
📝 Where is the Capitol Corridor bus stop for the Moscone Center located?
📝 Re-entering Israel after Student Visa expires?
📝 Turkey eVisa possible for residents for Australia?
📝 Power convertor / adaptor for American razor in Europe and in the UK
📝 Iceland through Paris - Transfer from CDG to ORY with Schengen Visa
📝 How do I apply for a tourist visa for Paris?
📝 Travel to Czech Republic with only Blaue Karte (EU) without Passport
📝 Is it possible to use the Dubai Transit Hotel when not Transiting?
📝 Immigration/Passport check while leaving US
📝 In Kenya, are airlines authorised to conduct background checks of passengers?
📝 Which airline flying out of Shanghai has the lowest cancellation fees?
📝 Self Transfer flight From Baku to Budapest to Warsawa
📝 Is there a certain length of time in which you are allowed to travel with the Schengen area? Or Is at each countries discretion?

Source: stackoverflow.com

Travel Tips

Search Posts

📝 What consumer protections exist for air travelers in India?
📝 Am I due any compensation for a 30-hour delay of an Air India flight?
📝 What options exist for under 150 Euro to travel from Brussels, Belgium to Tignes, France?
📝 What if one family member doesn't have a photo ID for domestic air travel in India?
📝 Indian citizens (2 sisters) want to vacation in Japan for sightseeing. What is required by India and Japan?
📝 Refund for a 36 hour delay from Air India
📝 What types of entry points for travelers are available at Incheon Airport and what are their respective terms of use?
📝 Can I be compensated for a rescheduled Air India flight?
📝 What car-sharing options exist in Vancouver for foreign license holders?
📝 What tools exist to compare airline rules for a given route?
📝 What methods exist for taking a European vehicle from the continental countries to Iceland?
📝 Do I need a transit visa for India If I have a 19 hour of layover in Delhi Airport with Air India?
📝 What is the baggage drop deadline for Eva Air at Taiwan Taoyuan International Airport (TPE) for international flights?
📝 What ID does a 17 year old need for domestic air travel?
📝 Document requirement for a 2+ year old child from India to Nepal by air accompanied by an adult
📝 For how many days Govt of India keep travelers under observation who have transit in Singapore and travelling from Australia to India via singapore?
📝 Taking medicines from USA to India for someone else in air travel
📝 What to mention in the visa application form for the issuing authority of passport while applying for UK Transit visa from India
📝 what is a QR code used when applying for or receiving a ETA for India
📝 Traveling to US from India on 2 stop flight, 1st being in India. For COVID-19 test what is my first embarkation. Its a single ticket from India to US
📝 What are some essential tips for travelers to stay safe and healthy during their international trips?
📝 What is a good Lake District base for hiking?
📝 Refused UK Visit visa for lack of sufficient funds - What more can I do?
📝 What are my options for frequent travel between Barcelona and Mataró?
📝 What is the rationale for requiring White House tours be scheduled through a member of Congress?
📝 What is needed for a minor to cross the US/Canada border via bus
📝 International Legality for travelers to import or buy poppy seeds commonly used as cooking spice in some cultures?
📝 What is the Difference Between Air Conditioning and Climate Control?
📝 Is a passport required for travelling to Nepal from India by air?
📝 Boarding for my Eurostar is delayed and I'll miss my SNCF connection, what should I do?

What consumer protections exist for air travelers in India?

More post

Search Posts

Related post