Refund value estimation for one leg of the return journey
Upvote:2
Not much you can do besides:
- Asking for evidence from MakeMyTrip on how they calculate the refund, and their logic and reasoning for it.
- Ask SpiceJet for a letter stating what the refund should be, if they have a policy on this and are willing to do it.
- If you can prove they're skimming off the top, you can then take them to a disputes tribunal / court, given the original letter, and they'll likely have to justify the change.
- Consider tweeting them about it. Often the public attention gets you more help.
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