Refund value estimation for one leg of the return journey

Upvote:2

Not much you can do besides:

  1. Asking for evidence from MakeMyTrip on how they calculate the refund, and their logic and reasoning for it.
  2. Ask SpiceJet for a letter stating what the refund should be, if they have a policy on this and are willing to do it.
  3. If you can prove they're skimming off the top, you can then take them to a disputes tribunal / court, given the original letter, and they'll likely have to justify the change.
  4. Consider tweeting them about it. Often the public attention gets you more help.

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