Cancelled route suddenly resumes
Upvote:6
While there is no doubt in my mind that this is very underhanded
Hard to say. Covid has made a total mess out of flight schedules and bookings and it's entirely possible that at the time of notice, the flight was really not available to you. Could also be incompetence or misinterpretation of existing rules (which change a lot and are very complicated and detailed).
I was advised it might be better to cancel the entire ticket (...) so that the agent could try to rebook it
That does indeed sound strange. The agent should have FIRST tried to find an alternative booking and once that's agreed upon, cancel the old one to retrieve the miles. Some reservation system don't allow booking a passenger on a flight that they already have a reservation for but the agent should know how to work around this.
I'm wondering....do I have any recourse?
Very little, I'm afraid. At the time of notice you accepted the option to cancel for a full refund, which ends this contract and AA is off the hook. Any new booking is a new booking with new terms and conditions. Typically it's a good idea to figure out Plan before cancelling but that's water under the bridge.
Best you can do is to call AA and ask nicely, especially if the agent advised you to cancel BEFORE giving you can alternative that was agree on. It's unlikely to work but there is no harm in trying.
Current fares from SAN to MNL are indeed high for these days. You are not bound to AA anymore and you can shop around and be a little more flexible. For example using Philippine Airlines from LAX looked like the cheapest option at the moment.
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