Do staple holes in front cover of the passport mean it's damaged?

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This happened to me as well and also via a third-party visa processing center (VFS in my case).

There was a staple punched on the first page, which has my photo. The holes were in the machine readable zone (MRZ), which made me even more upset that my passport wouldn't be accepted.

Turns out, it was all for nothing. No issues whatsoever at any airport or scanning machines. It turns out, the holes are small enough (and the readers are not that sensitive) to make a difference when reading the passport digitally.

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