Below standard baby crib
Upvote:1
You could argue this on the basis that, in the UK/EU for example, any hotel mattresses or beds that are bought and used for commercial use must meet strict UK & EU fire regulatory standards. You can check the mattress and it should have information on a tag as to which standards it meets. If the cot is ancient the mattress is unlikely to meet these required standards. If they have agreed to supply a cot and then supply something unsuitable with sharp pieces then you could take photos and complain or put a review on trip advisor if they do not take you seriously. Personally I was particular about baby mattresses and would take my own travel cot but I appreciate this is not always possible especially if flying and hotels should recognise this. I think as part of their customer service they could check the cot they have available and inform you of the condition of the cot in advance.
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