Has there been a policy change for b1/b2 visa holders at the land borders?

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I don't know if this is a policy change at all, but lacking an actual/official answer I'll add what we found out last week.

We entered the US and handed over our SENTRI cards as normal. The CBP officer asked if we were US residents (we're not) or if we had an ESTA (I'm not sure how ESTA was relevant in this case), so we told him we had NZ passports and B1/B2 visitor visas.

He told us that we must always present those along with the SENTRI cards, as the officers don't get that information on their screen (!?!?!) and that they don't know our status unless we give them all our documents. I guess we had mistakenly assumed that the SENTRI system would have pulled up all our details for him.

I suppose the times we've been through SENTRI and shown only the cards may have been the exception to the rule.

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