How do I collect a SNCF ticket at the station if I do not have the card it was booked with?
Upvote:4
oui.sncf told me they couldn't find my booking as it wasn't made through their own site, and advised me to contact either the agency that the ticket was bought from, or SNCF themselves by phoning +33 892 353535 - it seems oui.sncf is just the online ticket sales operation, but I couldn't find a public-facing website for the SNCF parent company. It turns out I would have been well advised to phone the number! However I discovered this page on thetrainline's site, which says
On some occasions Trainline is only able to issue print-at-station tickets which need to be printed using a self-service machine at the station or can be collected from the ticket office at a train station in France.
...
Important! Your print-at-station tickets must be retrieved using your six-letter reference number and not your credit card.
So I concluded that I should be able to collect my ticket using the reference number and my surname. (My ticket wasn't booked with thetrainline as far as I know, but I assume this information applies to tickets sold by third-party agents in general, as implied by the text billet agence on the ticket machine screen as shown at the link.)
However when I got to Gare de l'Est (without much time to spare, as my Eurostar ran 30 minutes late due to boarding delays) the machines wouldn't recognise my reference number, and nor did the staff member in the ticket office - he said an SNCF booking reference should be all letters whereas mine contained a digit. With no time to spare before my train I had to buy a new ticket to Stuttgart.
My admin colleague is taking this up with the travel agent, but in the meantime the question is unanswered and I would definitely advise anyone else in this situation to contact SNCF themselves to make certain!
More post
- 📝 What would Brexit mean for my immediate Europe travel plans from the UK?
- 📝 Mexico to Tierra de Fuego, bus or own car?
- 📝 Specifying a Eurostar or SNCF frequent traveller number when booking through Loco2?
- 📝 1 hour 10 minute layover in Addis Ababa?
- 📝 Does Ukraine still stamp EU passports at Boryspil airport?
- 📝 NAIA to PNR Nichols?
- 📝 When does my automatic 10-year UK visa ban end?
- 📝 Long Layover in Korea
- 📝 Would the most logical path from Normandy to the Bavarian Alps (Germany) pass through Lyon?
- 📝 Schengen Visa application while my UAE residence visa will expire before 3 months from the day of departure from the Schengen area
- 📝 Can I get NEXUS in California?
- 📝 How can I cheaply travel from Brussels South Charleroi Airport to Bruges?
- 📝 Passport expiry and holding a valid visa
- 📝 Entering the Schengen area after being told I can't return to Spain
- 📝 Dual citizen, visa refused, eligible for ESTA?
- 📝 Obtaining visas while travelling
- 📝 How to apply for a Schengen business visa instead of a work visa?
- 📝 Travel from Peru to Mexico connecting in US
- 📝 How soon can I re- enter the UK?
- 📝 Amsterdam travel tickets
- 📝 Is there a tool that allows me to plot a specified distance along a Google Maps route?
- 📝 When will a passport be required to fly domestically within the US?
- 📝 How to interpret bus timetables of Bergamo, Italy?
- 📝 Ryanair (late 2018) 10kg checked-in baggage dimension
- 📝 Train from Munich to Prague
- 📝 Irish Short Stay visa waiver for Indian Citizen in the US
- 📝 Vehicle Insurance for UK Residents in Canada looking to ship our VW over for 10 to 12 months?
- 📝 How can I find out if someone is in the Schengen Information System (SIS)?
- 📝 I have a passport stamp with the wrong date. What problems could this cause?
- 📝 Any Web service that helps you decide which mileage program to put your next mileage on?
Source: stackoverflow.com
Search Posts
Related post
- 📝 How do I collect a SNCF ticket at the station if I do not have the card it was booked with?
- 📝 How to get my I-20 back from the Consulate when it was not returned along with my visa?
- 📝 What country of residence should I put in the Incoming Passenger Card if I have moved countries after my Australian visa was granted?
- 📝 What happens if booking.com doesn't have your credit card and the booking was cancelled?
- 📝 How to find which UK visa type was previously issued for me, if I don't have the previous passport?
- 📝 How can I get from the Rotterdam cruise port to the Rotterdam Centraal train station using public transport?
- 📝 How to buy an international ticket when name on foreign passport is different from name on green card
- 📝 How can I confirm that my I-94 form was correctly processed after leaving the US in 2007?
- 📝 How do I know how much time was given to me to stay in the USA?
- 📝 Will a green card holder have problems returning to the USA after more than six months away?
- 📝 How to buy a plane ticket if I have two last names?
- 📝 Booked a ticket on Lufthansa two weeks ago, credit card not charged yet
- 📝 Italian credit card not accepted in the Netherlands?
- 📝 I have two simultaneous Schengen visas. How does the 90/180 rule work?
- 📝 How can I check out the balance on my Vodafone Italy SIM card without a mobile app?
- 📝 No-show vs cancel the flight when one-way ticket was twice as expensive
- 📝 How common is it for large bridges or bridge-tunnel complexes to not have toll?
- 📝 How to book a United Airlines ticket if my passport doesn't have a last name?
- 📝 Expedia charged my card even though the "Reserve Now, Pay At Property" option was selected
- 📝 How to travel via the US (layover) on short notice after my UK British passport was stolen
- 📝 During a SNCF strike, how can I check what trains will run without going to the station?
- 📝 How should I express the end of a period of time I'm allowed to stay in a country so as not to confuse it with visa expiration?
- 📝 How do you know if you have a 10-year ban for overstaying in the USA?
- 📝 Doing stops on Italian regional trains. How long exactly is the ticket valid?
- 📝 How are occasional customs checks done at airports that do not normally have them?
- 📝 How to buy BahnCard online with a debit card that is not "mine"?
- 📝 How do I know if I need a transit visa when the ticket is purchased online?
- 📝 How do US duty-free stores not directly on the land border work?
- 📝 I have overstayed my holiday visa in the U.S and want to go home to England; how do I go about doing so?
- 📝 Does traveling In The United States require a passport or can I use my green card if not a US citizen?