No-show vs cancel the flight when one-way ticket was twice as expensive
score:5
I'm not sure about KLM specifically, but in general it works the following way
- If you cancel BEFORE your outbound flight, they will charge a change fee AND the price difference to a one way ticket. If you don't pay up, they will cancel your outbound flight. DON'T DO THAT
- If your cancel AFTER your outbound flight, they will most likely charge you a change fee and refund half of the ticket cost as airline credit for future flights. That applies often to non-refundable tickets as well. Whether that's useful or not depends on the details. It may be, if the refund is significantly bigger than the change fee ($200-$300 or so) and if you fly the airline regularly
- If you simply don't show, nothing happens. No refund, no extra charges. The airline has no real leverage. That's what most people will do in this situation.
One would think that the airline would encourage cancellation to no-shows, so they can resell the seat. But due to their convoluted revenue optimizations systems, that's not the case.
Upvote:1
Every flight has rules attached to it which sets out the conditions for the particular flight. You should have received it via email when you booked. You can otherwise request it from the airline.
For example, this is a Qatar flight to Johannesburg from Dublin (https://matrix.itasoftware.com/#view-rules:research=DUBJNB;solution=0fNXz2onl1MHLsrfQzptto8/Bsts6jTuULSSKwKdQlggJE00A;fare-key=0/0), it has the following penalties listed:
Category 16: Penalties
CANCELLATIONS
ANY TIME
CHARGE USD 85.00.
CHARGE USD 170.00 FOR NO-SHOW.
CHANGES
ANY TIME
CHANGES PERMITTED.
CHARGE USD 85.00 FOR NO-SHOW.
On the other hand, I had a ticket with Norwegian Airlines over the summer I didn't use and there wasn't a cancellation fee nor a no-show fee. It depends on the airline and the class of ticket sold.
Upvote:1
Either way you should try to recoup the taxes and fees. I think at least in Europe they're required to repay them for flights you don't use, since they're only paying them on your behalf if you actually take the flight.
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