EasyJet ignoring EC261 compensation claim—what recourse do I have?
score:3
Accepted answer
Yes, EC261 compensation goes to the passenger rather than the purchaser of the ticket. The links below persuaded my HR department to back down very fast when they questioned this.
europa.eu, eur-lex.europa.eu, ec.europa.eu, www.refund.me
My experience of claiming under EC261 is that airlines make it as difficult as possible for passengers to claim and you will need to get to the point of setting a court date before they pay up. I do not have the time or will to go through this process and so I used the most prominent UK law firm that specialises in helping passengers claim EC261 compensation. They took a sizeable (30% iirc) proportion of my compensation as their fee, but if I hadn't used them, I wouldn't realistically have got anything.
Upvote:3
If your flight was from the UK you can contact the Civil Aviation Authority https://www.caa.co.uk
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