Are seat reservations still valid on delayed / overcrowded trains?
Upvote:4
The problem is, OP 'willingly' gave up his seat so East Midlands is kinda off the hook.
The conductor could have sorted this out onboard as it was OP's seat. The other passenger was in the wrong seat.
It's really no different that switching seats on an airplane, then complaining after the fact. East Midlands was not given the opportunity to correct the situation when they could have actually done so.
Upvote:5
In cases like this, you need to go fetch the conductor.
She knows her rights and knows that you cannot remove her from the seat bodily, so if she stays put, she keeps the seat and you go hungry. It was no risk to her to bet that you would not go get the conductor.
If you get the conductor, he can not only fetch guards to physically remove her, he can hold the train until she leaves (earning her the wrath of the whole car), and then kick her off the train and void her ticket. You bet she knows that, and would comply after a short and futile argument with the conductor.
When people are jerks, it's almost an imperative to challenge it. But how do you avoid being wrong and accidentally being the jerk? The answer is you seek the neutral expert moderator: the conductor.
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