Getting refusal from UK visa application due to invalid passport

Upvote:10

It looks like you're misreading the refusal letter. It does not say, "the travel document you provided is invalid". It merely says, "you did not provide a valid travel document".

Since they do not write anyting about any problem with a travel document, the most likely interpretation is that the application contained no travel document at all (neither valid nor invalid) when the ECO processed it. If you're sure that you actually submitted a passport to VFS, either VFS or the consular post itself must have lost it.

(Even if the consulate did think a provided passport was counterfeit, they wouldn't take it upon themselves to seize and destroy it -- that is a law enforcement task which diplomatic representations are not empowered to. You would be hearing from the fraud division of the local police, rather than getting a refusal letter from the consulate).

What you need to do now is:

  1. Report the passport as stolen/lost with the local police ASAP. Get a reciept.

  2. Get in contact with the nearest Turkish consular representation to get a new passport issued. If you need to travel soon, it may be an option to get a temporary travel document issued faster than a full passport.

  3. If, after getting delayed by all of this, you still have plans to go to the UK, you must reapply with the new passport.

  4. You should consider complaining to the British consulate about them losing your passport. They won't be able to magically conjure it up, of course, but they'll want to know about such happenings such that they can detect if there's a pattern of passports going missing from the VAC. If they find your story credible they may even decide to waive the application fee when you re-apply.

  5. The price of a new passport is, unfortunately, probably on you. If you have household insurance, check if it covers the loss. If not, and you're angry enough to spend (probably) more time than it's worth at the end, seek legal advice locally about whether you can realistically go after VFS for the loss.

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