What if my bahncard does not show up automatically on app but I don't have bahncard number?

Upvote:2

Normally, you should have received the card number via mail. First I would recheck that, If there really is no mail with your card number I would contact the DB via chat. That is free and you can get your response immediately. You can find it here:

DB - Chat

Otherwise you have to contact them via telephone:

DB - Telephone Contact

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