How to Help Hotel Amend a Booking?

score:4

There was no way to contact the hotel as the phone line has been disconnected.

Instead, I called Expedia who were extremely helpful. They amended the bookings (actually had 2 with that hotel) with the small price difference for another similarly-rated hotel nearby. No cancellation fees were due.

One oddity of the system is that the itinerary did not change, it only shows the price for the other hotel but still the name and info of the original. So it is important to keep the address and contact info of the new hotels.

Itai 43475

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Source: stackoverflow.com

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