Alternative ways to reschedule AirAsia booking

score:6

AirAsia shut down all their call centers in 2019, all support is now exclusively online. The main channel is their "Virtual Assistant" AVA: https://support.airasia.com/s/?language=en_GB

Obviously it's a bot, but it can also transfer you to a human agent if needed, and that's probably your best bet. For your particular scenario, at last check any requests to change existing bookings are automatically connected to an agent.

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Source: stackoverflow.com

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