FRA airport: Where to pay for my pet in cabin? How do you reach check in after arriving at FRA?
Upvote:1
I'm assuming that this is all on a single ticket.
After your arrival, you will have to go through immigration, and then (i think) transfer security, which will then bring you into the A area on the second floor.
FRA has a direct immigration passthrough between A and Z. If you get off the plane, follow the signs to A gate. You need to go through passport control but NOT security or customs since you are staying airside. You also DON'T collect any bags.
My question is where?
LH operates transfer/service desk in all terminals. Follow the signs or just ask at any gate or lounge entrance (Senator Lounge in Terminal A is open). They should help you to do whatever you need to do.
CAVEAT: if you travel during Covid, you need to make sure that you have all relevant documentation and registrations done up front. Things change quickly. Transfer desks, services, and passport control stations may be closed and you may get routed a different way through the airport. Just follow the signs and ask frequently since the signage is often wrong and out of date.
See also https://www.lufthansa.com/us/en/animals-as-additional-carry-on-baggage and specifically the checklist https://www.lufthansa.com/content/dam/lh/documents/prepare-for-your-trip/baggage/travelling-with-animals/animals-hand-luggage/en-checklist-animals-cabin.pdf
Upvote:4
The map you are using is quite simplified. While indeed there is one pier A/Z, that pier has 3 levels, depending on where you are departing to or arriving from. Your flight to Berlin leaves at the Schengen area in concourseA, which is on the second floor. Flights to the US leave at the Z concourse, which is one level above A (i.e. third floor), and the so-called Non-Schengen area. Your flight from the US will let you out on the fourth level, which is technically also Z, but only for arriving passengers from Non-Schengen countries. After your arrival, you will have to go through immigration, and then (i think) transfer security, which will then bring you into the A area on the second floor.
jcaron already gave you the hint for transfer desks, there are several Lufthansa transfer desks in the A area (although i don't know, how many of them are open in the current situation).
Lufthansa has a better map which shows the different levels: https://www.lufthansa.com/content/dam/lh/documents/prepare-for-your-trip/airport-information/frankfurt-airport-html/LHMag201902_FRA.pdf
This shows multiple service center (marked with the I) on the arrival level as well as the A level (where your flight to Berlin will depart). At those service centers you will find the transfer desk and should be able to pay for your pet.
Additional note: You will go through immigration in Frankfurt, as that's the point where you are entering the Schengen zone, however you will only clear customs in Berlin. So only there you will have a lane where you can declare any goods. From what i have found, you have to declare your animal, since you also have to prove certain health and vaccination requirements. You can find the information here: https://www.bmel.de/EN/topics/animals/pets-and-zoo-animals/pets-entry-regulation.html.
Relevant section:
Please note that all pets (dogs, cats, ferrets) always have their documents and identity checked when entering/re-entering the EU from a non-EU country. The accompanying person must register the animal with the customs authority for this purpose.
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