Upvote:1
The best option for you is to get an attorney. It will cost you however that is to be expected. Naturally it is not easy to reach anyone on the numbers and emails provided. This is the civil service after all, naturally inefficient.
(3) A person who overstays after the expiry of his or her visa, as contemplated in section 30(1)(h) of the Act, may - (a) in the case of a person who overstays for a period not exceeding 30 days, be declared undesirable for a period of 12 months;
Without an attorney you will be stuck with the ban for a long time. You can follow the following steps
Immediately submit a well-crafted appeal to the Director-General or the Minister of Home Affairs and make proper legal submissions and would put the Department to terms in making a decision.
Should the Director-General or Minister fail to make a decision within the stipulated timeframe as what is construed as a reasonable timeframe i.e. 5-10 days, approach the Departmentβs internal section that manages the appeals for an urgent response.
Should the appeal section of the Department fail to co-operate, threaten legal action in the High Court on an Urgent or Non-urgent basis depending on the circumstances of the case.
The Department would now be under severe pressure to make a decision and lift the ban or face court pressure where the case would receive objective ventilation before a Judge of the High Court.
Upvote:2
Contact the Swiss Federal Department of Foreign Affairs (FDFA) for advice. Their helpline is available around the clock, 365 days a year. Contact details are available from the FDFA web site and include international phone numbers, an email address and a Skype contact address.
The regional consular office that covers Botswana is in South Africa, but under the circumstances the FDFA might allow you to renew through some other consulate, or direct with their offices in Switzerland.