"This is not a boarding pass" on final connecting flight. Where does she get her boarding pass from?
Upvote:2
- Check for BMI kiosks. Sometimes there are kiosks in the secure area (United has them in Boston).
- If 30 minutes or less to boarding time: Go directly to the gate. Ask the gate agent to issue a boarding pass. Be pushy, if they refuse. If they do refuse, ask for specific instructions on what to do. Ask "how long will this take and will I still be able to make my flight". Take notes and make sure the gate agent sees that you take notes
- If you have more time. Go to the BMI service desk. If there isn't one, then go to any BMI agent at a gate. Don't be pushy, just ask what to do and how do to it.
- If all else fails, leave the secure area and go to the BMI check in counter and/or kiosk.
Upvote:6
The slip your girlfriend obtained says
You may need to contact the operating airline at the connection city for your boarding pass.
The "operating airline" is (basically) the airline who owns the plane, hires the flight attendants, and so forth. In this case, it would be BMI Regional, so that's who you should contact.
If your girlfriend is still in the secured region of the airport, then there may not be a need to go to the front desk check-in area. (If she were to do this, she'd then have to go through the security checkpoint again, which would be a hassle.) Frequently, airlines will have "customer service" desks inside the secured area, especially at airports where they have many flights (which applies to BMI and Brussels.) If you can't find such a desk easily, talk to any BMI gate agent who isn't busy and ask them what you should do; they will be happy to tell you where to go and what to do.
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