How do Deutsche Bahn Passenger Rights claims work for flexible tickets?

Upvote:2

  1. (...) But what if one had planned a stopover before the final destination, as allowed by the fare regulations?

As long as you arrive at the final destination on time, you won't be compensated for delays at an interchange. In that respect, it makes no difference whether you have a flexible or train-specific ticket.

I learned this a while ago when I went from southern Germany to the coast on a single ticket with a planned 8.5 hour overnight break at Hamburg-Altona. The train arrived at Hamburg 80 minutes late, however, I didn't get any money back since I was back on time the next day when I reached the final destination.

Upvote:5

1.) Yes, the actual train taken is the only thing that counts for flexible tickets.

2.) If your ticket got scanned somewhere, that will be in the system. Otherwise they will rely on your word / how you fill out the form.

3.) I would fill out the form with your connections such that you don't have a stopover, but only a normal change at C. Then you figure out manually by playing around with the time table how much later you'd have arrived at D due to the delay in A-B and potentially missing the virtually planned C-D train at C. If that is still over 60 minutes, you should get your compensation. If not, you're probably out of luck. All this is no (legal) advice but only a description of what I would probably do in that situation, so take it with a grain of salt.

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